In Firefox, if you don't see the menu bar, press Alt. If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About. If you don't see instructions below for your specific version or browser, search your browser's Help menu for 'clear cache'.
If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.
If this doesn't work, follow the appropriate instructions below.
